Q) FutureFunded Refund and Cancellation Policy
At FutureFunded, we prioritize transparency and fairness in all our dealings. We understand that circumstances can change, and you may need to reassess your decision to trade with us. Below is a clear outline of our refund and cancellation policies:
Refund Policy
Eligibility: Refunds are available only if no trading activities have been initiated after the account purchase.
How To Submit a Request: To request a refund, email us at
[email protected] within 14 days of your purchase.
Process: Refunds are processed using the original payment method. You will receive a confirmation email once the refund is completed.
Q) Exclusions to Refund Policy
Engaging in any trading activity after purchasing an account makes you ineligible for a refund. This policy ensures fairness and transparency across all our services.
Cancel Your Account
Steps to Cancel:
To cancel your account, please send an email to [email protected]
Consequences of Cancellation:
Upon cancelling your account, all access to FutureFunded services will be revoked. Please note that no refunds will be provided for any previous payments.
FutureFunded's Authority to Terminate:
FutureFunded holds the right to terminate agreements and deactivate accounts in the event of a violation of our General Terms and Conditions (GTC). Such violations may lead to an account deactivation, loss of any associated funds, and possible bans from using FutureFunded services.
Q) How to Cancel Your Subscription
Navigating the cancellation process should be straightforward. Here’s how to cancel your subscription with FutureFunded:
Step-by-Step Cancellation Process
Log In to Your Account: Access your FutureFunded dashboard using your registered credentials.
Navigate to the 'Billing' Section: Click on the 'Billing' tab on the left side of your dashboard.
Select 'Manage Subscription': Click on 'Manage Subscription' within the 'Billing' section.
Choose 'Cancel Subscription': Find and select the 'Cancel Subscription' button.
Specify a Reason: Provide a reason for cancellation to help us improve our services.
Confirm Cancellation: Confirm your decision by clicking 'Yes.'
Things to Consider Before Canceling
Review Benefits: Check the features and benefits you will lose access to.
Pending Payouts: Ensure all pending payouts are received.
Data Access: Be aware that you might lose access to certain data or insights.
Feedback: Contact our support team if there's something specific you're unhappy with.
After Cancellation
Account Status: Your account will remain active until the end of your current billing cycle.
Stay Connected: Even after cancellation, stay connected through our social media channels or join our newsletter for updates and offers.
While we are sorry to see you go, we aim to make the cancellation process as hassle-free as possible. Remember, FutureFunded is always here to support your trading journey whenever you’re ready to return.